Testimonials:

Adi and her incredible team facilitated the development and documentation of our processes and procedures for both LoveOne and The Father’s Heart. Adi and her team were not only super helpful, supportive and knowledgeable, but their communication has been succinct and consistent. Additionally, they have maintained our projects and navigated working with staff from two organizations as well as many of our wonderful volunteers.

Adi and her team have been such a blessing – they have even sent emails reminding us to finish certain to do‘s, and when you have the workload of an executive director, those little things can make all the difference. I can’t say enough positive things about Adi & Co., they’ve been such a treat!

“As the firm grew from having one office in one location five years ago to having offices in eight locations across seven states, we saw the need to have a centralized space for all of our procedures where our team could go and find answers. Through Adi’s help, we were able to document our processes and procedures and have a uniform voice for all of our processes and procedures which was important to us. Without Adi’s assistance we wouldn’t have accomplished what we did” (watch the full video testimonial here: https://usewhale.io/customer-success-story/avior-wealth/)

“From a risk mitigation standpoint, it was perfect! With a key employee on leave, another staff member was able to easily step in and take over by referring to and following the written manual created by Adi and her team.  She was very successful in doing so and there were literally no interruptions to our production.”

“Thanks to the expert guidance of Adi and her team, we can now onboard new employees fast and effectively, and with no headaches! For example, we recently took a brand new assistant and within a week had them onboarded and productive. It has simply and dramatically improved how we train staff! And, there’s just some sort of peace that comes with having your company systems so well documented and outlined by outside professionals such as Business Success Consulting Group!”

“It was so positively impactful bringing Business Success Consulting Group on board to help us create such a masterful and easy-to-use resource binder containing our most successful company processes and procedures. These detailed and practical step-by-step how-tos are easily followed and help guarantee our current and future employees’ success at their jobs, which is a huge relief for me as a business owner!”

“I decided to create processes and procedures because I felt my company was too much in my head. With the help of Adi, we created detailed processes for each position in the company, which not only helps our current staff perform their duties efficiently and professionally but provides us with the wherewithal to easily onboard any future staff to our team. I felt it was very important to create this type of base for my business.  I’m smiling now because I am so excited to have and use all of these detailed and well-documented processes and procedures.  I can barely contain myself seeing things so organized.  It’s incredible!”

“Having documented processes and procedures with the help of Adi and her team at Business Success Consulting Group has helped free me from having to wear all the hats in my company. The procedures have been written up so well that anyone can just go step-by-step and complete their daily tasks that need to be done and without me having to be there. It’s so rewarding for me to look at this professional binder of documented processes and procedures and know that this is what we do and how we achieve our success.”

“Enlisting Business Success Consulting Group (BSCG) to help create and accurately document my company’s processes and procedures has freed me from having to train one-on-one all the time. This has finally given me the freedom to do other important things that I never had the time to do before and has given me peace of mind that things will be done by my staff correctly and to excellent results.”

“Adi has a brilliant mind when it comes to creating and documenting business processes and procedures.  She brought vital things to our attention that we couldn’t see and held us accountable – and we needed that!”

“Adi helped us create a well-laid-out process roadmap for several of our departments, which has paid significant dividends in terms of training and process improvement. Having our processes and procedures documented and accessible to all reduced the training time of new employees down by 75%. It also allowed us to identify areas of inefficiencies and improve our processes. If you really want to know how your organization is operating, cut waste, increase efficiency and make the onboarding process much easier for new employees, then working with Adi is a must. (PS, you can’t or won’t do this work on your own… let Adi help you).”