“I decided to create processes and procedures because I felt my company was too much in my head. With the help of Adi, we created detailed processes for each position in the company, which not only helps our current staff perform their duties efficiently and professionally but provides us with the wherewithal to easily onboard any future staff to our team. I felt it was very important to create this type of base for my business. I’m smiling now because I am so excited to have and use all of these detailed and well-documented processes and procedures. I can barely contain myself seeing things so organized. It’s incredible!”