How to Build a Business That Doesn’t Depend on You With Aaron Young

Aaron Young is the Chairman of Laughlin Associates, an international bestselling author, serial entrepreneur, and creator of the Unshackled Owner program. Over more than 40 years as an entrepreneur, Aaron has built, bought, scaled, and sold businesses while advising organizations ranging from small owner-led companies to major corporations. His work centers on helping business owners put the right systems and management structures in place so their companies can grow beyond their personal involvement.

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Here’s a glimpse of what you’ll learn: 

  • [02:10] How Aaron's first business taught him at 19 years old that a company could continue operating and paying him even when he wasn't there doing the work.
  • [03:45] What managing multiple locations and hundreds of offices taught Aaron about organizing businesses so they can operate without constant owner involvement.
  • [09:35] How Aaron developed the Unshackled Owner program to help founders build management structures that allow their companies to grow beyond them.
  • [12:30] Why Aaron believes the fundamental rules for organizing a business apply across industries, regardless of what product or service the company provides.
  • [13:40] The business lesson behind Aaron's advice to “first learn the sheet music, then you can improvise,” and why understanding the right system creates greater freedom

In this episode:

A business becomes far more valuable when its success is no longer tied to how many hours the owner personally works.

In this episode, Adi Klevit interviews Aaron Young about more than four decades of entrepreneurship and the lessons that shaped his approach to building businesses. Aaron shares how his first recycling company continued operating and paying him while he was away for two years. That early experience introduced him to an idea that would influence the rest of his career: the owner doesn't have to personally perform the work for the business to create value.

Aaron went on to build and sell businesses, operate multiple locations, manage across hundreds of offices, work with a publicly traded company, and acquire companies that he could improve and resell. Those experiences taught him that while industries may look very different, the fundamentals of organizing a company are surprisingly consistent. His Unshackled Owner program grew from that experience and focuses on putting management and organizational structures in place so a company can transcend its founder rather than becoming what Aaron calls a “glorified job.”

Adi and Aaron also discuss why systems don't have to eliminate flexibility or individuality. Aaron shares advice he received from a musical director: first learn the sheet music, then improvise. The same principle applies to business. When owners and teams understand the right way to organize and operate the company, they have a foundation they can adapt to their industry, leadership style, and circumstances without having to reinvent the fundamentals every time.

Resources mentioned in this episode:

Quotable Moments:

  • “I don't have to do the work to get paid.”
  • “If you keep showing up and you keep doing what you say you'll do, and you keep adding value... that has worked really well for me.”
  • “How do you organize a company and put management in place so that it can grow well beyond the founder?”
  • “Same rules apply.”
  • “The system to organize a business is generally the same.”
  • “First learn the sheet music, then you can improvise.

Action Steps:

  1. Identify where the business still depends on you. Look for decisions, responsibilities, relationships, and tasks that cannot currently move forward without the owner's involvement.
  2. Build the management structure before you need it. Establish clear roles, responsibilities, authority, and accountability so growth doesn't create greater dependence on the founder.
  3. Separate business fundamentals from industry specifics. Your product or service may be unique, but many of the systems required to manage the company follow proven business principles.
  4. Learn the system before customizing it. Understand why a successful business practice works before changing it to fit your personal preferences or management style.
  5. Create an asset rather than a job. Evaluate whether the company could continue operating, growing, and creating value if you were no longer involved in its daily activities.
  6. Build for transferability. Organize the company so knowledge, responsibilities, and operations reside within the business rather than primarily inside the founder's head

Sponsor for this episode:

This episode is brought to you by Business Success Consulting Group.

At Business Success Consulting Group, we create custom processes and tailor-made management systems so businesses can thrive.

Businesses simply can’t survive without workable systems and well-documented processes. That’s why our team of experienced professionals takes care of it for you.

We provide business owners, entrepreneurs, and key executives with six phases to success, along with the long-lasting systems necessary to support business expansion. 

So, what are you waiting for? Do yourself a favor and cut the chaos out of your business.

Visit bizsuccesscg.com today or email info@bizsuccesscg.com to schedule a free consultation.

How to Build a Business That Doesn’t Depend on You With Aaron Young

Host: Adi Klevit

Founder: Business Success Consulting Group

Adi is passionate about helping businesses bring order to their operations. With over 30 years of experience as a process consultant, executive and entrepreneur, she’s an expert at making the complex simple. Adi has been featured on numerous podcasts and delivered many webinars, and live workshops, sharing her insights on systematizing a business. She also hosts The Systems Simplified Podcast, publishes a weekly blog, and has written numerous original articles published on Inc.com.

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