Integrating Comprehensive Systems To Maximize the Client Experience With Chris Manley

Chris Manley

Chris Manley is the Co-founder and CEO of Engenius, a design agency helping businesses drive more sales and revenue with a website and online presence. He has been boosting sales through web design and digital marketing since 2000. Chris is also the Founder, President, and CEO of Rebuild Upstate, a nonprofit that repairs low-income families’ homes. 

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Here’s a glimpse of what you’ll learn: 

  • Chris Manley shares how he founded Engenius
  • The importance of thorough systems and why Chris implemented them in his business
  • Engenius’ 184-step website design process
  • How to build systems for client proposals and communication
  • Leveraging procedures to enhance the client experience

In this episode:

Every entrepreneur understands the importance of systems for operational consistency and streamlined business processes. But for service-based companies, systems are indispensable for client communication and management. So what procedures can you integrate to provide best-in-class services to your clients?

Chris Manley develops processes for every aspect of client management. Case in point, his 184-step website design method is refined consistently by team members to produce high-quality products customized for each client’s needs. Additionally, Chris has set company-wide expectations for quick client communication by having team members on-call to receive requests within minutes. 

Tune in to this episode of Systems Simplified as Adi Klevit hosts Chris Manley, Co-founder and CEO of Engenius, to talk about systematizing a business for client management. Chris explains the importance of thorough systems, the benefits of his 184-step website design process, and how he builds systems for client proposals and communication.

Resources mentioned in this episode:

This episode is brought to you by Business Success Consulting Group

At Business Success Consulting Group, we create custom processes and tailor-made management systems so businesses can thrive. 

Businesses simply can’t survive without workable systems and well-documented processes. That’s why our team of experienced professionals takes care of it for you.

We provide business owners, entrepreneurs, and key executives with strategic implementationprocess improvement and documentation, and long-lasting systems necessary to support business expansion. 

So, what are you waiting for? Do yourself a favor, and cut the chaos out of your business

Visit bizsuccesscg.com today or email info@bizsuccesscg.com to schedule a free consultation.

Integrating Comprehensive Systems To Maximize the Client Experience With Chris Manley

Host: Adi Klevit

Founder: Business Success Consulting Group

Adi is passionate about helping businesses bring order to their operations. With over 30 years of experience as a process consultant, executive and entrepreneur, she’s an expert at making the complex simple. Adi has been featured on numerous podcasts and delivered many webinars, and live workshops, sharing her insights on systematizing a business. She also hosts The Systems Simplified Podcast, publishes a weekly blog, and has written numerous original articles published on Inc.com.

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