Achieving Growth Through Predictable Systems With Jason Neufeld

Jason Neufeld is the Managing Partner of Elder Needs Law, PLLC, an elder law firm that specializes in Medicaid planning, estate planning, and probate administration. As an experienced attorney, he has been recognized as an AV Preeminent Rated Attorney by Martindale-Hubbel and a top lawyer by Super Lawyers Magazine and Florida Trend’s Legal Elite. Jason is also a board member of the Academy of Florida Elder Law Attorneys and a Co-chair of the Broward County Bar Association Elder Law Section.

Here’s a glimpse of what you’ll learn:

[2:50] How Jason Neufeld built his elder law practice
[5:39] Recognizing when you need to hire
[10:38] Jason’s method for creating predictable business systems
[13:18] The value of promotional content for thought leadership
[16:53] Advice for new business owners: hire sooner

In this episode:

New business owners are often overwhelmed with anxiety about finances, hiring, and client acquisition. How can you scale your operations strategically rather than trying to manage everything single-handedly? Attorney and business owner Jason Neufeld initially hesitated to hire outside help, worrying he wouldn’t make payroll. He maintains that these hiring fears are often irrational, and business owners must equip intelligent people with the tools to guide their operations. This entails implementing predictable operating systems for intakes, marketing, and hiring. Consistent processes give you a direction to scale your business. In the latest episode of Systems Simplified, Adi Klevit talks with Jason Neufeld, the Managing Partner at Elder Needs Law, PLLC, about how he built his firm using scalable systems. Jason shares how he promotes his thought leadership, how to recognize when it’s time to hire, and his advice to his younger self.

Resources mentioned in this episode:

Quotable Moments:

"I built the practice around the idea that I can do well by doing good."
"You need to surround yourself with good people, and that's the only way I've been able to grow."
"Fear is that it could all go away at a moment... They're mostly irrational fears."
"You should know when your staff are getting overwhelmed and have someone in place before they get overwhelmed."
"It's asset protection for the middle class... stretch their dollar out further so they can afford a higher quality of life."

Action Steps:

Hire sooner and strategically: Avoid waiting too long to hire employees. Strategic hiring enables businesses to distribute workload effectively, preventing burnout and fostering growth. This addresses the common challenge of entrepreneurs feeling overwhelmed by doing everything themselves.
Invest in a solid practice management system: Investing in a robust management system that can grow with your business is crucial. This allows for better organization and efficiency, enabling the business to scale effectively and prepare for future growth, which can alleviate operational bottlenecks.
Develop and implement predictable systems: Having predictable systems, such as marketing and lead tracking, helps you make informed business decisions. This addresses the fear of unpredictability and provides a clearer understanding of business performance metrics.
Overcome fear of the unknown by focusing on data and patterns: Fears, like clients not showing up, are often irrational. By focusing on data and historical patterns, businesses can reduce these fears and make rational decisions about growth and staffing needs.
Embrace coaching and consultation: Jason Neufeld talked about the benefits he reaped from being coached, which helped him identify gaps in his business practices. Engaging with coaches or consultants can provide fresh perspectives and proven strategies, helping businesses navigate challenges more effectively.

This episode is brought to you by Business Success Consulting Group.

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So, what are you waiting for? Do yourself a favor, and cut the chaos out of your business.

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