How Leaders Can Build Strong Teams and Positive Cultures with Lisa Even

Lisa Even

Lisa Even is a keynote speaker, bestselling author, leadership coach, and host of the Good Ripple Effect podcast. With a background in healthcare operations and leadership, Lisa has worked with major companies such as ESPN and Disney, helping leaders build presence, create trust quickly, and strengthen organizational culture. Lisa now focuses on teaching teams how to create positive ripple effects, implement practical leadership tools, and increase joy in both work and life.

Here’s a glimpse of what you’ll learn:

[03:07] How Lisa began her career in process improvement and discovered her passion for people leadership
[04:24] What the “good ripple effect” means and how it influences team culture
[05:55] How Lisa systematized the good ripple effect and measured its impact
[07:26] Connecting attitudes, behaviors, and beliefs to measurable culture outcomes
[08:41] How to identify and eliminate negative team behaviors
[09:14] Spotting limiting beliefs that affect team culture and performance
[10:05] Turning cultural observations into documented policies and agreements
[11:53] A practical example of building team-driven policies in a large organization
[13:38] How Lisa codifies positive behaviors and standards to strengthen culture
[15:14] Lisa’s book, Joy Is My Job, and the power of creating a joy list
[16:08] How to measure and schedule joy using repeatable processes
[17:06] Understanding the joy of others and integrating it into work and home life
[18:11] Lisa’s favorite topics when speaking to organizations about joy and culture
[19:09] Why joy cannot be postponed and how leaders can embrace it in the present

In this episode:

Leadership and culture are essential to the success of any organization. Processes and systems only thrive when supported by people who are engaged, aligned, and committed to shared values.

In this episode of Systems Simplified, Adi Klevit interviews Lisa Even, keynote speaker and leadership expert, about the principles behind building high-performing cultures and creating what she calls the “good ripple effect.” Lisa explains how she began systematizing culture early in her leadership career, how she connected attitudes and behaviors to measurable outcomes, and how teams can identify what is and is not serving them.

Lisa also shares insights from her book, Joy Is My Job, including how leaders can intentionally measure and schedule joy in their lives. She discusses strategies for fostering engagement, eliminating negative habits, building bridges between team members, and creating practical standards that support a healthy workplace.

Resources mentioned in this episode:

Quotable Moments:

“A good ripple effect begins with how we show up every day.”
“Attitudes, behaviors, and beliefs are culture metrics, even if they feel subjective.”
“Teams can change what they do not like. You can call a timeout and create a new standard.”
“Joy cannot wait for the perfect time. You need to schedule it with intention.”
“If you bring the weather, make sure it is the kind that creates connection, not tension.

Action Steps:

Identify attitudes, behaviors, and beliefs in your team that support or weaken culture.
Call a “timeout” to address behaviors that need to be eliminated or improved.
Create simple, clear agreements and standards that align with your desired culture.
Codify positive behaviors in onboarding and team materials.
Start a joy list and review it monthly to ensure joy is built into your schedule.
Practice getting into the joy of others to strengthen relationships and engagement.
Evaluate your team’s ripple effect regularly and reinforce behaviors that create positive momentum.

Sponsor for this episode:

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