Humanizing AI: How to Use Tech to Strengthen Business Relationships With Victor Cho

Victor Cho

Victor Cho is the CEO of Emovid, a multimodal messaging platform designed to preserve authentic human connection in an increasingly AI-driven world. A seasoned tech executive, Victor previously served as CEO of Evite and Kodak Gallery and is a long-standing advocate for human-centric business practices. Through Emovid, he champions asynchronous, video-based communication that enhances relationship-building while saving time.

Here’s a glimpse of what you’ll learn:

[02:56] How Emovid was founded to bridge emotional connection in business communication
[04:10] What a multimodal messaging platform is and how it works
[06:29] Ideal use cases for asynchronous messaging tools in business
[07:45] When to use synchronous vs. asynchronous communication
[12:20] The future of AI in communication and the importance of preserving humanity
[15:33] Three skills to thrive in an AI-dominated world

In this episode:

In this episode of the Systems Simplified podcast, Adi Klevit sits down with Victor Cho to discuss the balance between artificial intelligence and authentic human interaction. They explore the practical systems that businesses can implement to nurture deeper relationships using asynchronous, video-based tools like Emovid. Adi and Victor delve into how these systems support remote work, hiring, and ongoing communication, all while reinforcing trust and saving time. They also tackle the broader implications of AI in society and how systems thinking, emotional intelligence, and purposeful leadership can shape a human-centered technological future.

Resources mentioned in this episode:

Quotable Moments:

"Video builds emotional connection. Face-to-face and video are the only real ways to do it."
"If you need to be seen, heard, or understood—use asynchronous video."
"Technology should serve us, not replace us."
"Without stakeholder balance, AI could erode human connection."
"We need systems that amplify humans—not systems that push them out."

Action Steps:

Use asynchronous video tools to scale personal communication: Replace long emails with 1–2-minute video messages to save time and convey emotion.
Identify high-value relationship areas in your business: Focus on strengthening connections with customers, investors, partners, or key team members.
Combine AI with human intent: Use automation for efficiency, but ensure systems support relationship-building rather than replacing it.
Cultivate systems thinking and emotional intelligence: These will be critical leadership skills in a tech-driven future.
Adopt stakeholder-balanced leadership: Prioritize customers, employees, society, and shareholders in your decision-making processes.

Sponsor for this episode:

This episode is brought to you by Business Success Consulting Group.

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