Improving Company Culture Through Systems and Processes with Ben Childs

Ben Childs is the Founder and President of Digital Reach Agency, an internet marketing firm that specializes in B2B demand generation and inbound marketing. Since founding Digital Reach in 2011, Ben has grown it into a revenue-focused agency that offers SEO and SEM services, web development, CRO, and more. Ben holds an Inbound Certification from HubSpot and is qualified in Google AdWords and Microsoft.





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Here’s a glimpse of what you’ll learn:

  • Ben Childs talks about launching Digital Reach Agency and the company’s rapid growth
  • The systems Ben used to scale his business
  • How can you create seamless processes within a large team?
  • Ben’s tips for building a great company culture: listen to feedback 
  • How strong processes can improve your culture
  • Ben explains how he found the right balance between sticking to processes and working autonomously 
  • Navigating between various software and systems

In this episode:

How can a fully remote team operate even better than a team in an office? Is there a way to boost your company culture with more than just virtual lunches and Slack messages? Ben Childs thinks so, and he’s here to tell you why.

Ben Childs is the Founder and President of Digital Reach Agency, a firm focused on building revenue through SEO, paid search, and web development. Since starting his company from his apartment in San Francisco, Ben has grown Digital Reach to a 35-person remote team. He couldn’t have achieved that scalability without seamless systems and great company culture, and now he’s here to talk about his process. 

On this episode of the Systems Simplified podcast, Adi Klevit talks with the Founder and President of Digital Reach Agency, Ben Childs. Together, they discuss how processes impact company culture, why systems are crucial for remote teams, the best strategies for navigating between software, and much more. Stay tuned!

Resources mentioned in this episode:

Sponsor for this episode:

This episode is brought to you by Business Success Consulting Group

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Improving Company Culture Through Systems and Processes with Ben Childs

Host: Adi Klevit

Founder: Business Success Consulting Group

Adi is passionate about helping businesses bring order to their operations. With over 30 years of experience as a process consultant, executive and entrepreneur, she’s an expert at making the complex simple. Adi has been featured on numerous podcasts and delivered many webinars, and live workshops, sharing her insights on systematizing a business. She also hosts The Systems Simplified Podcast, publishes a weekly blog, and has written numerous original articles published on Inc.com.

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