Scott Berman is the founder of Florida Window and Door, ranked the 19th largest home improvement company in the U.S. He’s also the co-founder of HeavySet Technologies, a cutting-edge appointment scheduling software. A recognized “Legend in the Home Improvement Industry” by David Yoho, Scott is known for his ability to scale operations, mentor other entrepreneurs, and implement systems that drive sustainable profitability.
Here’s a glimpse of what you’ll learn:
- [05:59] The critical mistakes that led Scott’s first company to bankruptcy
- [06:54] Why operational inefficiencies—not lack of sales—can kill a business
- [09:24] Why growth without systems can actually make a company weaker
- [11:08] How Scott and his team continually “break the system” to stay sharp
- [20:17] What HeavySet Technologies is and how it books 40–50 leads overnight
- [25:36] Why businesses must embrace process improvement to scale
In this episode:
Scott Berman shares the full arc of his entrepreneurial journey—from running a struggling startup to leading one of the top home improvement companies in the U.S. In a candid discussion, Scott walks through the operational pitfalls that led to his first company’s bankruptcy and the hard-earned lessons that fueled his comeback.
He emphasizes the importance of systems, structure, and staying out of the way as a visionary leader. Scott explains why growth without process will only amplify a company’s weaknesses, and how businesses must break and rebuild their systems regularly to keep improving.
Scott also introduces HeavySet Technologies, a powerful AI-driven scheduling platform that automates lead conversion and improves marketing ROI. Throughout the conversation, he shares real-world examples, team accountability insights, and a clear process for building a profitable, scalable business.
Resources mentioned in this episode:
- Adi Klevit on LinkedIn
- Business Success Consulting Group
- Florida Window and Door
- Email Scott Berman
- HeavySet Technologies
- The Wealthy Contractor by Brian Kaskavalciyan
Quotable Moments:
- “Most companies think growth will solve their problems—but growth without operational systems just makes things worse.”
- “We don’t wait for things to be perfect. We break the glass, implement fast, and refine as we go.”
- “If your sales outpace your operations, the whole system breaks.”
- “I don’t like details—but I surround myself with people who love the process and stay in their lane.”
- “HeavySet lets leads schedule themselves—overnight, without talking to anyone. It’s like Amazon for home services.”
- “Visionaries need to get out of the way. The more you micromanage, the lower the quality of your team.”
Action Steps:
- Evaluate if your operations are scalable before you increase marketing or sales
- Identify areas where your systems are being strained, and “break” them intentionally to rebuild stronger
- Separate your visionary role from day-to-day execution—build a team that stays in their lane
- Use your team’s input to build and refine systems—don’t go it alone
- Consider tools like HeavySet to automate lead capture and scheduling
- Remember: processes and procedures are not optional—they’re essential for scaling successfully
Sponsor for this episode:
This episode is brought to you by Business Success Consulting Group.
At Business Success Consulting Group, we create custom processes and tailor-made management systems so businesses can thrive.
Businesses simply can’t survive without workable systems and well-documented processes. That’s why our team of experienced professionals takes care of it for you.
We provide business owners, entrepreneurs, and key executives with six phases to success, along with the long-lasting systems necessary to support business expansion.
So, what are you waiting for? Do yourself a favor and cut the chaos out of your business.
Visit bizsuccesscg.com today or email info@bizsuccesscg.com to schedule a free consultation.
