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Statistically, CSuite executives, entrepreneurs, and business owners work well over 40 hours a week and have difficulty creating work/life balance. Some we have met have wondered if work/life balance is a myth, even though they crave a balance between a busy work day and stress-free time with family and friends.…

Many business owners and entrepreneurs begin as industry specialists. They know everything there is to know about their area of expertise, whether it is plumbing, marketing, or yoga. They decide to parlay those skills into a full-fledged business and become entrepreneurs. That all sounds straightforward. After all, the entrepreneur knows…

There's an old proverb that says, "The best time to plant a tree was 20 years ago. The second best time is now." This applies directly to building business processes. The earlier you establish processes, the better. However, even if your business has been running without them, it's never too…

Implementing business processes and systems can transform a company from a chaotic operation into a streamlined, efficient machine. Yet, there are times when even the best-designed processes fall short. Why do these well-designed systems fail to deliver results? The short answer is that your team isn’t taking ownership of it…

There are infinite ways a business owner can use the 24 hours they get every day. They may spend it by pursuing an idea that a friend had success with. They may spend it on the phone with IT. They may spend it closing a million-dollar deal.  Which way is…

Building a process can feel like “just one more thing to do” when you are focusing on building or growing a business. However, business systems are the backbone that supports sustainable growth, ensures clarity, and fosters a healthy working environment. Whether your company is experiencing rapid expansion or is aiming…

For a business system to work, the company owner must trust their employees to follow it - even when the business owner is out of town or busy with a different project. The point of creating systems is to delegate; if you cannot trust your employees, you cannot delegate. In…

Studies show that investment in continuing education for business owners and employees increases workplace happiness, improves retention levels, and increases workplace engagement. Additionally, business owners, CEOs, managers, operators, and team members must all contribute to an ever-changing business landscape. How will they and you keep iterating and bringing new ideas…

One of the common issues that business owners encounter when implementing SOPs is the difficulty in getting business processes followed. Usually, business systems are implemented from a top-down approach, which means that the business owner initially documents most business systems. Occasionally, teams help out with creating documentation, but generally, business…

How do you close the delivery gap and reduce customer churn? This article shares information from experts that you can utilize to help you develop business systems that will cut down on customer churn and ensure your businesses services rate as “superior.”  Customer churn happens to all businesses. According to…