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One of the most significant challenges many business owners encounter is onboarding and training new employees. If they are replacing a role, then the person who has vacated the position has often left with quite a bit of institutional knowledge. If they are hiring for a new role, then everyone…

Founder and CEO of Business Success Consulting Group, Adi Klevit, recently talked with the co-founder of Karbon, Ian Vacin, about managing remote teams. Both Adi and Ian have hired remote staff and worked with them to foster camaraderie, a company culture, and an efficient workflow. They accomplished this with a…

One excellent way to attract new talent and retain your staff is to improve company culture. A great culture makes your business an exciting workplace and fosters employee growth.  Cultivating that great culture can be a challenge. After all, company culture will form even when it is not deliberately nurtured. …

Many businesses have moved most of their workforce remote in the last year - and most plan to keep all or a portion of those employees working from home.  There are many advantages to having a remote workforce. However, one significant disadvantage that several companies are feeling right now is…

Your company runs on specialized and proprietorial knowledge. However, if your company is like most, the principal repository for that essential information is employees. When an employee moves on or retires, the knowledge they hold in their mind walks out with them.  This has two consequences.  First is that new…

Companies worldwide have switched to a majority remote workforce, which means that personnel management actions like hiring, training, and onboarding are all done online. This can be a significant shift for any company and, while many businesses spent 2020 “making it work,” it’s time to officially create processes for remote…

Remote employees, video conferencing, and home offices are now the norm rather than the exception in the business world. These changes can be fantastic for companies that expected to transition to remote work and feel pretty dismal for business owners who favor an in-person management style.  Whether you planned to…

The holidays are a double whammy this year as most employees continue to work from home and prepare for a different kind of holiday season. Additionally, some employees work in a small space with a partner working remotely, children learning remotely, or roommates working from home.  With most interpersonal relationships…

No matter what is happening around the world, companies like Amazon and Starbucks have proven time and time again that consistently excellent customer experience is what creates word-of-mouth, buzz, and - ultimately - business success. Whether you are building a business from scratch or working to evolve your large company…

We are now over three months into the coronavirus pandemic, and teams across the world continue to work from home. While many employees are happy they are staying safe and well, they are also getting antsy - having not seen their coworkers in person in many months. Additionally, employees with…