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As your company grows, your numbers will grow in a variety of ways. You’ll have more employees, customers, and income. You’ll also increase complexity and expose how much of your company runs on what only a few individuals know. Business process documentation captures that knowledge in a form the whole…

Scaling a business often means stepping outside your comfort zone, and nowhere is that more true than in hiring. Many business owners have built their teams by hiring for roles they understand intimately, roles they once filled themselves, or roles that closely mirror positions they already know well. But growth…

There are so many CEOs and entrepreneurs who take the “I can do everything myself” approach, without realizing the hidden cost of this strategy.  What is that hidden cost?  Well, time, money, planning ability, brainpower, and burnout. If you are building a company based on your skills alone, you are…

Every business owner has a never-ending list of recurring tasks that consume time, energy, and payroll. Some of those tasks are essential and must be handled by the right people. Many are not. They persist out of habit or because the owner has not yet built a framework for deciding…

Growth rarely stops all at once, but at some point, most businesses hit an invisible ceiling that slows or stalls their growth. This could look like deals taking longer to close, new hires taking longer to ramp up, or the owner getting pulled into problems. The business is still operating,…

If you feel like you spend more time putting out fires in your company than actually running your business, you are not alone. Many business owners reach a point where their company feels like it is running them instead of the other way around. The days are reactive. The to-do…

Any business owner can tell you how essential employee accountability is for their company.  Team members who know what is expected of them and feel ownership over their work are more engaged and productive. While many people are naturally responsible, you can embed employee accountability into your company culture by…

There are many reasons to improve business systems. You may have bought or inherited a business. Your team could have built a system using outdated software. You might have documented a system you used back when the company was formed, and now it needs to be updated to work for…

Statistically, CSuite executives, entrepreneurs, and business owners work well over 40 hours a week and have difficulty creating work/life balance. Some we have met have wondered if work/life balance is a myth, even though they crave a balance between a busy work day and stress-free time with family and friends.…

There are infinite ways a business owner can use the 24 hours they get every day. They may spend it by pursuing an idea that a friend had success with. They may spend it on the phone with IT. They may spend it closing a million-dollar deal.  Which way is…