The main thing every executive wants to know about any project is: did it get results? However, while metrics are often tracked for projects, individual employees rarely get asked the above question. In this “executive how to” article we discuss the importance of tracking metrics in all aspects of your company.
Tracking Employee Production
Just as metrics and graphs show executives whether or not a particular marketing campaign is working the way it should, so can you utilize the same concept for making sure your company is working at peak efficiency. Here is a quick rundown for measuring employee production:
- Determine what a specific job should be producing. For example, a customer service rep produces happy customers or a mason produces bricks properly laid. This should be pretty simple for many job titles, but may be more difficult when you get into catch-all jobs like an executive assistant. However, even this problem can be overcome. For example, an executive assistant’s product may be “tasks satisfactorily done for the executive he or she services”.
- Have you employees track the numbers. Assign each employee the task of tracking how much of their product they are producing. At the end of the day, each employee tallies up their totals and put that number in a graph sheet. Once a week goes by, your employees add up all five days and mark a weekly graph with the totals. As time moves forward, with your employees tracking production, both you and they will see who or what is or is not working within your company.
- Gross Income
- Income/Bills Ratio
- Number of Products Made
- Number of Products Delivered
- Value of Products Delivered
- Other metrics tracked showing the production of your immediate subordinates
