Success

Adi and her incredible team facilitated the development and documentation of our processes and procedures for both LoveOne and The Father’s Heart. Adi and her team were not only super helpful, supportive and knowledgeable, but their communication has been succinct and consistent. Additionally, they have maintained our projects and navigated working with staff from two organizations as well as many of our wonderful volunteers.

Adi and her team have been such a blessing – they have even sent emails reminding us to finish certain to do‘s, and when you have the workload of an executive director, those little things can make all the difference. I can’t say enough positive things about Adi & Co., they’ve been such a treat!

“As the firm grew from having one office in one location five years ago to having offices in eight locations across seven states, we saw the need to have a centralized space for all of our procedures where our team could go and find answers. Through Adi’s help, we were able to document our processes and procedures and have a uniform voice for all of our processes and procedures which was important to us. Without Adi’s assistance we wouldn’t have accomplished what we did” (watch the full video testimonial here: https://usewhale.io/customer-success-story/avior-wealth/)

“From a risk mitigation standpoint, it was perfect! With a key employee on leave, another staff member was able to easily step in and take over by referring to and following the written manual created by Adi and her team.  She was very successful in doing so and there were literally no interruptions to our production.”

“Thanks to the expert guidance of Adi and her team, we can now onboard new employees fast and effectively, and with no headaches! For example, we recently took a brand new assistant and within a week had them onboarded and productive. It has simply and dramatically improved how we train staff! And, there’s just some sort of peace that comes with having your company systems so well documented and outlined by outside professionals such as Business Success Consulting Group!”

“It was so positively impactful bringing Business Success Consulting Group on board to help us create such a masterful and easy-to-use resource binder containing our most successful company processes and procedures. These detailed and practical step-by-step how-tos are easily followed and help guarantee our current and future employees’ success at their jobs, which is a huge relief for me as a business owner!”

“I decided to create processes and procedures because I felt my company was too much in my head. With the help of Adi, we created detailed processes for each position in the company, which not only helps our current staff perform their duties efficiently and professionally but provides us with the wherewithal to easily onboard any future staff to our team. I felt it was very important to create this type of base for my business.  I’m smiling now because I am so excited to have and use all of these detailed and well-documented processes and procedures.  I can barely contain myself seeing things so organized.  It’s incredible!”

“Having documented processes and procedures with the help of Adi and her team at Business Success Consulting Group has helped free me from having to wear all the hats in my company. The procedures have been written up so well that anyone can just go step-by-step and complete their daily tasks that need to be done and without me having to be there. It’s so rewarding for me to look at this professional binder of documented processes and procedures and know that this is what we do and how we achieve our success.”

“Enlisting Business Success Consulting Group (BSCG) to help create and accurately document my company’s processes and procedures has freed me from having to train one-on-one all the time. This has finally given me the freedom to do other important things that I never had the time to do before and has given me peace of mind that things will be done by my staff correctly and to excellent results.”

“Adi has a brilliant mind when it comes to creating and documenting business processes and procedures.  She brought vital things to our attention that we couldn’t see and held us accountable – and we needed that!”

“Adi helped us create a well-laid-out process roadmap for several of our departments, which has paid significant dividends in terms of training and process improvement. Having our processes and procedures documented and accessible to all reduced the training time of new employees down by 75%. It also allowed us to identify areas of inefficiencies and improve our processes. If you really want to know how your organization is operating, cut waste, increase efficiency and make the onboarding process much easier for new employees, then working with Adi is a must. (PS, you can’t or won’t do this work on your own… let Adi help you).”

“Adi is a lifesaver! She documented and organized all of our front office procedures. Our office manager recently had a baby and is on maternity leave. Having all the processes documented has been incredibly helpful while she’s away. Each process is thoroughly documented step by step and easy to follow. She even included videos so we can watch and re-watch them as needed. This is much more efficient than having to train someone on all the different front office procedures. I highly recommend getting this done BEFORE you need it!! This is something every business needs! Thank you so much, Adi! You are a true professional and a business genius!! My mind is at ease knowing that everything is being done correctly and with consistency.”

The Best Way to Systematize Your Business

“Documenting our processes was something we wanted to do and believed in its value but just could not get it done. The task of writing them all down was daunting. Enter Adi. Her process for getting the needed information out of our team was so easy and when we saw the results almost magical. We spent a year paying for a process documentation platform before we committed to Adi. Our work yielded an employee manual we didn’t use and some disappointing to-do’s. 45 days with Adi we had fully documented our sales process from lead to contract close. A few months in we were done with operations. Now we refine and edit which is so much easier to tackle. Could not recommend her and her team strongly enough. If she were an Uber, we got there before we left and provided snacks. Truly an ideal experience.”

“Adi helped us document our processes and procedures across all departments of our company. She helped us identify the procedures that needed to be written and provided valuable advice, guidance and accountability throughout the documentation process and implementation. We appreciate her knowledge, responsiveness and follow-through and highly recommend working with her and her team. We now have well-documented processes and procedures which is vital for our growth and expansion! Thank you, Adi!”

“We worked with Adi Klevit to document our team’s processes and procedures. This was a daunting task, and Adi was instrumental in our success. She is an expert in her field and really helped us to craft processes that were thorough, accurate, and gained us efficiencies. She also helped guide our team through this process, so that they understood the vital importance of this work to allow us to scale and grow. We would not hesitate to work with her again.”

“Adi did an incredible job helping me to distill the complexity of our business into clear processes and procedures. Even more impressive than this was her ability to make our new checklists easy for all team members to use. We have attempted to use checklists in the past, but have discovered that checklists, policies, and procedures are only useful if it’s easy to access and use them. Adi was able to help us accomplish this wonderfully. Her expertise with SweetProcess.com and with business workflows, in general, was very much appreciated. Adi comes with my highest recommendation.”

“Adi did an excellent job of directing us back to the essentials, the mission and core values of our agency. From this foundation of our identity as a company and our desired company culture, she guided us towards documenting processes fully and gave us strategic guidance for the implementation of better systems. Within the coaching relationship, she mentored our team to ensure that everything we do is in alignment with our culture, values, and mission. We were able to fill in some gaps in our processes and further refine our systems. with Adi’s assistance, we feel ready to take the business to the next level now that all pieces are in place. Her advice is insightful and the roadmap she’s presented for us to follow has been an invaluable tool for us as business owners and as a management team.”

“We thoroughly enjoyed working with Adi, she is very detail-oriented and driven to provide outstanding service and communication. That, along with her knowledge and experience make her tremendously valuable to any company that would work with her. Thank you, Adi, for everything you have helped us with. We look forward to working with you more in the future.”

“Adi became a part of our team when she stepped in as our business consultant. We were in business a couple of years before we even considered a consultant. And once she started with us, we had wished we hired her from the beginning! She has organized my company, All Things Real Estate, in ways I never imagined, she keeps us on track, helps create goals and track them from start to finish, created a budget which I thought was impossible with so many, constantly moving parts, helps us plan ahead, and so much more. We consider her part of our team and an integral part of it.”

“Adi has a special way of looking at your business and being able to hone in on exactly what you need to do in a very efficient and effective manner. We have been working with Adi and Business Success Consultants for over a year and we have made amazing strides in getting systems and procedures in place. She has helped us manage our extremely fast growth and been instrumental in strategizing with us to make sure that growth does not overwhelm us and the staff. I highly recommend Adi and Business Success if you are looking for coaching, systems, financial/budgeting help, or strategy for growth. Exceptional service and delivers above and beyond!”