Business owners across the United States and the world are increasingly using AI to solve a wide range of problems. AI has been used to build more automation tools, manage calendaring, and resolve basic customer service complaints. So, could it be used to solve something more complicated, like building business systems?
There is no short answer to this question. Read on to find the long answer.
Will AI Solve Your Systems Problems?
AI can be used to generate business systems for any company, anywhere. So, business systems issues are solved, right? We can leave it all in the hands of software, right?
Unfortunately, no.
While AI can provide you with a template for building a business system or suggest a checklist, and it can be used to record an existing business system, you still need the input of people who actually use business systems to ensure a) they work correctly and b) they are applicable to your company.
AI does not generate information and new ideas. Instead, it takes the information we provide and maps out the most probable answer. That’s why, when AI generates a response to an email, you might find that response completely inappropriate. The machine is generalizing and selecting the most likely answer, which may not be the correct one.
This means that you and your team still need to do the work of building, documenting, and refining business systems.
However, you can use AI to help you during this process.
Five Ways AI Can Help You Solve Your Systems Problems
While AI can’t do all the work itself, you can use AI tools to build better systems and to reduce your timelines. Here are five ways you can utilize AI to build better systems:
1. Speech-to-text recorder
Many speech-to-text recorders utilize AI to provide relatively accurate transcription of speech. This means that your meetings can be recorded, as can any verbal notes. If you want to document a system by physically walking through it, you can record the process verbally and have it written down for you. Once the AI has accomplished this task, you can then refine the transcript to ensure accuracy.
2. Documentation
Many documentation platforms use AI. Whether you are using something easily accessible like ChatGPT to format your system documentation or a custom-built platform, AI can provide helpful options. It may be able to make the system easier to read or comprehend. Or it can be used to break the provided documentation into checklists and processes that you can then refine.
3. Provide system templates
Asking an AI for templates gives you a general starting point for your systemization project. This can help inspire you when you are getting started, refining your systems, or during the formatting process.
4. Automate systems
Once you have created the business system, you may find an AI-powered automation tool that can help you implement and automate it. Be sure to test such tools to ensure everything is working properly before you let the automation simply run.
5. Provide refinement suggestions
You can feed your business systems into AI and ask for suggestions and places to refine the processes. This can be a useful tool, but it doesn’t supersede the need for testing. Always make sure you test any refinements before wholesale implementation.
At the end of the day, AI, SaaS, and automation are all tools. When deployed thoughtfully, they can help your team work more efficiently.
Are you ready to begin building business systems? Get in touch with the experts at Business Success Consulting Group! Contact us here.
