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Apr10Elevating the Customer Experience: An Empathetic Process With Richard Weylman
Richard Weylman is an award-winning business consultant, Hall of Fame keynote speaker, customer service Hall of Fame inductee, and international best-selling author. He offers personalized strategies for Fortune 500 companies to acquire and retain lifelong clients. As a researcher and serial entrepreneur, Richard delivers dynamic presentations to achieve tangible outcomes…
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Apr5Multi-Business Systems for Success With Trevor Blake
Trevor Blake is a serial entrepreneur and a best-selling author of multiple books, including the New York Times bestseller Three Simple Steps. With a unique business alliance model, he has founded, managed, and sold five companies for a combined value of over $300 million. As a respected coach, Trevor has…
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Mar29System Safety: It’s Not Just for Airlines With Andrew Dingee
Andrew Dingee is the Founder and CEO of System Safety, a safety solutions consulting agency. As a safety executive, airline pilot, and Marine fighter pilot, he improves safety management systems to achieve the lowest possible risks. Andrew’s approach has enhanced event reporting, allowing further insight into system errors. He is…
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Mar27The Process Tool for Field Sales With Sebastian Jimenez
Sebastian Jimenez is the CEO of Rilla, a leading speech analytics software tool for outside sales and service. The company serves businesses in the home service, CPG, medical, finance, and retail sectors. He was recognized by Forbes as one of the Cloud 100 Rising Stars. Here’s a glimpse of what…
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Mar22Why Every Business Needs to Document Processes With Adam Radulovic
Adam Radulovic is the Founder and President of XL.net, a company specializing in outsourcing IT departments for small businesses. With a unique business alignment process, XL.net eliminates 80% of technology issues by proactively auditing and optimizing IT systems. Before founding XL.net, Adam was the Director at Divine Parlano, a software…
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Mar15The Client Acquisition System for Business Success With Erin Marcus
Erin Marcus is the Founder and CEO of Conquer Your Business, a business success consultancy that creates brand and business strategies to build six- and seven-figure companies. As a chief strategist and thought leader, she has been advising clients for 25 years after transitioning from corporate executive to entrepreneur. Erin…
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Mar13Systemizing the Customer Experience With Damian Kernahan
Damian Kernahan is the CEO of Proto CX, a service design consultancy helping companies improve their customer and employee experiences. As a customer experience consultant, he bridges the gap between customer expectations and service delivery, revolutionizing how businesses interact with their clients. Damian has worked in prototyping services for ventures…
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Mar8Developing a Process Around Business Continuity With Erika Andresen
Erika Andresen is the Founder and Business Continuity Expert at EaaS Consulting LLC, which advises companies on disaster preparedness and operational continuity. As an expert in emergency management and business continuity, she has 10 years of experience advising on disaster response for an international organization. After a career as a…
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Mar1Scaling Your Digital Marketing Process With Natalie Nichols
Natalie Nichols is the Co-founder of Concertina Team, an ethical offshoring company in the Philippines that specializes in building in-house marketing, sales, and customer service teams. As a Digital Marketer Certified Partner, she mentors entrepreneurs to scale and exit businesses through online strategies, net-positive business models, strategic relationships, and marketing.…
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Feb28Profit Planning Systems for Empowerment With Danielle Hayden
Danielle Hayden is the Founder and CEO of Kickstart Accounting, Inc., an accounting firm assisting female entrepreneurs with their finances to grow their businesses and become more profitable. With over 10 years of experience as a corporate CFO, she helps business owners with bookkeeping, financial analysis, and education. Danielle is…
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