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Mar13Systemizing the Customer Experience With Damian Kernahan
Damian Kernahan is the CEO of Proto CX, a service design consultancy helping companies improve their customer and employee experiences. As a customer experience consultant, he bridges the gap between customer expectations and service delivery, revolutionizing how businesses interact with their clients. Damian has worked in prototyping services for ventures…
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Mar8Developing a Process Around Business Continuity With Erika Andresen
Erika Andresen is the Founder and Business Continuity Expert at EaaS Consulting LLC, which advises companies on disaster preparedness and operational continuity. As an expert in emergency management and business continuity, she has 10 years of experience advising on disaster response for an international organization. After a career as a…
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Mar1Scaling Your Digital Marketing Process With Natalie Nichols
Natalie Nichols is the Co-founder of Concertina Team, an ethical offshoring company in the Philippines that specializes in building in-house marketing, sales, and customer service teams. As a Digital Marketer Certified Partner, she mentors entrepreneurs to scale and exit businesses through online strategies, net-positive business models, strategic relationships, and marketing.…
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Feb28Profit Planning Systems for Empowerment With Danielle Hayden
Danielle Hayden is the Founder and CEO of Kickstart Accounting, Inc., an accounting firm assisting female entrepreneurs with their finances to grow their businesses and become more profitable. With over 10 years of experience as a corporate CFO, she helps business owners with bookkeeping, financial analysis, and education. Danielle is…
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Feb23Optimizing Business Systems for Profitability and Freedom With Victoria Downing
Victoria Downing is the President of Remodelers Advantage, a consulting group helping remodeling companies build robust, consistently profitable businesses. After spending 10 years in marketing, advertising, and sales, she joined Remodelers Advantage to help remodeling entrepreneurs create lead-generation programs. Victoria helped launch Remodelers Advantage Roundtables, a peer group for owners…
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Feb16Brand Story-Telling and Identity Discovery Systems With Chris Smith
Chris Smith is the Founder of The Possibility Company, a training company helping entrepreneurs and financial advisors communicate their stories. While working as a financial advisor, he inspired his firm to elevate its story and message to acquire new assets, scale, and create a lasting legacy. As a coach, Chris…
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Feb14Elevating Your Business and Life Through Repeatable Processes With Jason Yarusi
Jason Yarusi is the Founder and Managing Member of Yarusi Holdings, a multifamily investment firm repositioning properties through operational efficiencies, renovations, and rebranding. Since 2017, the company has amassed over 2,300 apartment units. As a real estate syndicator, investor, and private fund manager, Jason manages over $245 million in multifamily…
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Feb9Foundational Systems for Expert Meetings and Events With Andy McNeill
Andy McNeill is the Founder and CEO of American Meetings, Inc. (AMI), a global meeting services organization providing high-level in-person, virtual, and hybrid meeting services to global organizations. With over 25 years of experience in the meetings and events space, he has assisted firms in various industries, including pharmaceutical, biotech,…
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Feb2The Ultimate Sales System for Repeat Buyers With Jim Padilla
Jim Padilla is the Founder and CEO of Gain The Edge, which provides sales systems, strategies, and teams to legacy-minded professionals and entrepreneurs. As a master sales trainer and expert team builder, he created and led a seven-figure international sales training team and has built high-performing sports and business teams…
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Jan31Scaling Revenue Streams Through Alternative Agency Systems With Greg Hickman
Greg Hickman is the Founder and CEO of AltAgency, which helps agency owners, freelancers, and service providers grow and scale without working nights or weekends. He has worked with hundreds of entrepreneurs, including John Lee Dumas, Betty Rockers, and Nerd Fitness. As a serial entrepreneur, Greg is also the Founder…
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