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Implementing business processes and systems can transform a company from a chaotic operation into a streamlined, efficient machine. Yet, there are times when even the best-designed processes fall short. Why do these well-designed systems fail to deliver results? The short answer is that your team isn’t taking ownership of it…

Every business owner knows how time-consuming it can be to acquire new clients and sell them your product or services. Often, the strategies you used at the beginning of your business will no longer produce the ROI you are looking for as your company grows. In a recent interview, Adi…

Business processes and procedures are vital to company growth, particularly if you plan to scale your business. There is no way to scale a business and step back from daily operations as a CEO if you do not have systems in place. Developing accessible Standard Operating Procedures (SOPs) ensures consistency…

Communication is vital to any business. Internal communication and communicating with your potential customers must be done thoughtfully, clearly, and through proper channels. However, miscommunication is one of the most common issues in human existence. Miscommunication can be devastating in interpersonal and business relationships. In a recent interview, Adi Klevit…

Many businesses have redundant processes that cause confusion and extra, unnecessary work. On a micro-scale, you may have an employee transferring data from one spreadsheet to another. On a macro-scale, you could have four hundred different processes for each of your four hundred unique clients. Either way, redundant processes waste…

Whether you are interviewing thought leaders on your podcast, hosting a webinar, or giving a TED Talk, creating the perfect presentation can be daunting. Even when you have years of experience to impart, it’s easy to get stuck on how to present the information, avoid pitfalls, and find out what…

Empowering your team to build, document, and follow processes can be an uphill climb. There are many reasons for a business owner or CEO to document processes, including: 1. Building a scalable business. 2. Identifying where automation is appropriate. 3. Efficiency in hiring and training. 4. Propagating success throughout the…

When scaling a business, you must implement repeatable systems. Creating processes and procedures for each department solves several issues that scaling companies encounter, including: 1. Training a large number of new employees. 2. Building efficient workflows. 3. Ensuring uninterrupted knowledge transfer. 4. Keeping productive, long-term employees on task instead of…

One excellent way to attract new talent and retain your staff is to improve company culture. A great culture makes your business an exciting workplace and fosters employee growth.  Cultivating that great culture can be a challenge. After all, company culture will form even when it is not deliberately nurtured. …

Every business has core processes that should be documented. A “core process” is one that supports stability throughout a department. You can likely think of examples of a core process off the top of your head. They include customer service best practices, hiring processes, or systems your sales team utilizes. …