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A business is like an iceberg. The top, floating above the water, is all of your products and services. While this is the most visible portion, it is not the majority of the iceberg.  Below that top section is 90% of the business. The people, culture, tech, automation, systems, management,…

Every year we encourage company leadership to conduct a business evaluation or retrospective that digs into the successes and failures of the year - and provides a means for moving forward. While this is a common quarterly and yearly task in most businesses, last year made a standard apples-to-apples comparison…

Our business environment is changing daily right now. New regulations are being implemented, different stimulus packages passed (or not passed) on a national level, holidays on the horizon, and much more. With everything in flux, things can feel unsteady both in the workplace and in life. At Business Success Consulting…

Many of us are having meetings in our homes through video conferencing software. Remote work is already difficult, with a high risk of interruption and distraction. Remote meetings increase that difficulty level, as so many publicly embarrassing incidents have shown us. This article will discuss how to have quick, effective…

The last quarter of 2020 is here! During this year, we have talked about business stability, productively reviewing the year, and business growth - among other topics. These are all vital factors in creating a successful fourth quarter - and encouraging lasting growth into the new year. With the above…

We are about to enter the last quarter of 2020! Are you ready to end your year on a high note - and get 2021 started on the right path? Then it is time to focus on customer outreach and communication. Why is Customer Outreach Important? Customer outreach is the…

No matter what is happening around the world, companies like Amazon and Starbucks have proven time and time again that consistently excellent customer experience is what creates word-of-mouth, buzz, and - ultimately - business success. Whether you are building a business from scratch or working to evolve your large company…

2020 has been a landmark year for many reasons. Businesses around the world have faced extraordinary challenges and changes which affect operation and growth trajectories.  Fortunately, most entrepreneurs and business leaders started their companies to overcome barriers and grow beyond existing obstacles. You, as a business owner, faced down challenges…

The events of 2020 have tested the processes, procedures, strategies, and infrastructure of businesses worldwide. Many business owners have had to shore up weak points with slapdash solutions as they continue to manage - and grow - their companies. With many companies operating within a new rhythm and routine, now…

As businesses reshape their operations throughout the year, it is crucial to continue promotional actions and stay in touch with potential clients. Some companies have cut down on such activities as they temporarily shut their doors or pivoted to at-home work. However, if your business is operating, then it needs…