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When building business systems, it is essential to recognize that contingencies outside the scope of the system will happen. For example, your phone answering system may include how to handle telemarketers or salespeople. But what if a salesperson met the VP personally at an event and now wants to continue…

Often, business owners put exit planning on the back burner. They built a business to fulfill a passion or realize a dream - not to exit it.  This interview with the Founder and President of Exit Factor, Jessica Fialkovich, provides a different perspective. In it, Jessica shares that most business…

The term “personal brand” has become a buzzword without a clear definition. Business Success Consulting Group CEO Adi Klevit set out both to define this term and provide business owners with clear, actionable systems for building a personal brand. To do so, she discussed the issue of branding with branding…

Successful entrepreneurs build wealth by constructing systems of wealth creation and wealth management. These systems often seem mysterious, with one overworked Founder wondering how another entrepreneur always has the time and money necessary to do what they want.  In a recent interview with Adi Klevit, Eric Miller, co-owner of Econologics…

Many businesses have safety programs, but does that establish a safety culture? Adi Klevit recently asked that question of Joshua Keene, Account Executive at LaPorte Insurance.  During their discussion, Adi and Joshua talked about the difference between a safety program and a culture of safety - and Joshua shared how…

Goal setting is a fundamental part of business ownership and entrepreneurship. There are many ways to set goals, including planning with your leadership team, all-staff meetings, coaching sessions, and more. However, once a leader or team has set company goals, how do they reach them? In a recent interview with…

Utilizing fractional and decentralized leadership may sound like a counterintuitive way to build a business. However, according to an interview with Joseph Frost, Co-founder and Chief Revenue Officer of yorCMO, utilizing a fractional executive is an excellent way for a small business to grow or to fill an open position…

Follow-up systems are vital for effective sales in any business. Statistics from 2022 tell us that only 2% of customers convert after the first point of contact, but about 80% of sales leads convert by the 12th follow-up. However, most salespeople give up after one attempt to contact the potential…

Many people around the world say that they want to be an entrepreneur. They may succeed and build a successful company. Or, they might have a great idea for a business but never get around to starting or building a company.  In a recent interview, Business Success Consulting Group CEO…

Many businesses have redundant processes that cause confusion and extra, unnecessary work. On a micro-scale, you may have an employee transferring data from one spreadsheet to another. On a macro-scale, you could have four hundred different processes for each of your four hundred unique clients. Either way, redundant processes waste…